Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

VCM2030 will not respond or charge

Reply
Discussion stats
  • 1 Reply
  • 92 Views
  • 0 Likes
  • 2 In Conversation
glf693
Follower
Follower

serial # AB622C7HD019E Firmware: 1.090.32.1_55_07e3402

Will not charge on ac charger or solar panel.

Worked until battery died and now nothing..

Is there a warranty or solution?

Purchased: Arlo direct order number #10458595

Purchase date: February 16, 2023

 

1 REPLY 1
jguerdat
Guru Guru
Guru

You're out of the warranty period for many regions but I'd still try using the app to go to Settings, Support and select your camera. Scroll down to Contacts to talk to official support to see what they say.

 

In the meantime, you can try this (which may or may not help):

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do