Arlo|Smart Home Security|Wireless HD Security Cameras
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Spotlight turns back on after disabled

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Hp5
Aspirant
Aspirant
I’ve disabled the spotlight toggle function and at first it seems to have been turned off. Few hours into the evening hours it activates and turns on when motion is detected. I checked in the settings and the toggle for spotlight is off so I don’t understand how this keeps happening. Also, adjusting the brightness of the spotlight doesn’t work either.
5 REPLIES 5
jguerdat
Guru Guru
Guru

Reboot the camera or the base that it's connected to if not connected to your WiFi.

Hp5
Aspirant
Aspirant
😕 I tried that and it is still doing it. What else can I try?
jguerdat
Guru Guru
Guru

Remove the camera and reconnect it as if new. Test.

Hp5
Aspirant
Aspirant
Tried that too. Still does it
jguerdat
Guru Guru
Guru

Use the Contact Support link at the bottom here to see what they may come up with, including possible replacement.