Possible scam

[PeterCollier]

• Twice over the last few days I have received emails purporting to be from Arlo Support and advising me that a new device has accessed my Arlo account and suggesting that I change my login details using a link in the email. I find this suspicious and I will not comply. Anyone else had a similar experience?

[StephenB]

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@PeterCollier wrote:

• Twice over the last few days I have received emails purporting to be from Arlo Support and advising me that a new device has accessed my Arlo account and suggesting that I change my login details using a link in the email. I find this suspicious and I will not comply. Anyone else had a similar experience?

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I received one about a week ago.   If I recall correctly, this was after I accessed the account with my browser.

The links in the email I received are safe:

• https://my.arlo.com/#/forgot-password
• https://my.arlo.com/#/settings/privacy
• https://www.arlo.com/en-us/support

But my general advice is that when you get unsolicited emails on an account, that you should access your account directly, and not use links in the emails.

[PeterCollier · Accepted solution]

Thank you. That is a good policy