Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Essential Spotlight keeps sending notifications

Reply
Discussion stats
  • 4 Replies
  • 603 Views
  • 0 Likes
  • 3 In Conversation
Lupitaxlinares
Aspirant
Aspirant

My Arlo app keeps sending me motion notifications even though all 3 of my cameras smart notification I have motion alerts off. It’s frustrating because it keeps blowing up my iPhone

4 REPLIES 4
JamesC
Community Manager
Community Manager

Lupitaxlinares,

 

When you say you have alerts off, did you turn off notifications within the active mode for all of the cameras?

 

JamesC

Lupitaxlinares
Aspirant
Aspirant
I have MOTION alerts off for all active cameras but still getting MOTION alerts even though they’re turned off
Lupitaxlinares
Aspirant
Aspirant
“All other motions” alerts are off on all active cameras
StephenB
Guru Guru
Guru

@Lupitaxlinares wrote:
“All other motions” alerts are off on all active cameras

That is one of the Arlo Smart settings.  I believe @JamesC is wanting you to try editing the rule for the cameras doing this, and remove the notifications in the rule.  https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them