Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Subscription

Reply
Discussion stats
  • 1 Reply
  • 992 Views
  • 0 Likes
  • 2 In Conversation
Micd
Follower
Follower

I subscribed for an annual subscription for a single camera, however, I had renamed the camera and the subscription is applied under the new camera name, however, it was not successfully renamed.  It appears as an additional camera.  How do I correct this?

1 REPLY 1
jguerdat
Guru Guru
Guru

Subscriptions are related to serial numbers, not names. However, I'm not grasping what the process was for renaming and verifying the subscription. Some screenshots may be useful.

Discussion stats
  • 1 Reply
  • 993 Views
  • 0 Likes
  • 2 In Conversation