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Camera keeps deleting from my app

Camera keeps deleting from my app

I have 3 Arlo cameras for outside. My 3rd one which is at the back of my house keeps deleting from my app. Yesterday I took it down and redownloaded it to my app. Woke up this morning and it’s gone again. Why do I have to keep reconnecting it? 

Accepted Solutions (0)

Answers (1)

Answers (1)

JamesC
Community Manager

This could indicate a hardware issue with the camera. I encourage you to reach out to the Arlo Support team and open a ticket to investigate the issue further. You can find support assistance within the mobile app under Settings > Support.

 

JamesC