Arlo|Smart Home Security|Wireless HD Security Cameras
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Baby camera keeps reconnecting or appears offline more frequently

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salmasallem
Aspirant
Aspirant

My baby camera is showing reconnecting or offline more frequently (if not most of the time) since last update. I keep trying restarting the app or waiting but in vain.

last app version: 3.5.6 (2972)

camera always connected to power

 

3 REPLIES 3
salmasallem
Aspirant
Aspirant

Same here. My baby camera start to be offline or reconnecting more frequently since last update.

 

JessicaP
Arlo Employee Retired

Hey salmasallem,

 

Is this happening when you're on cellular data and/or WiFi? Have you tried rebooting your phone device to see if that helps?

salmasallem
Aspirant
Aspirant

It happens when connecting to wifi. I will reboot my phone and let you know if it helps. thank you

Discussion stats
  • 3 Replies
  • 525 Views
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  • 2 In Conversation