Arlo|Smart Home Security|Wireless HD Security Cameras

stuck on discovering your devices when adding to HomeKit

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bigdaddyet
Follower
Follower

I had to reset my HomeKit and now can't get Arlo back on. Tried rebooting base station and update app to most recent version. Not sure if I need a reset token. thanks for any help

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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5 REPLIES 5
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

imbenner
Aspirant
Aspirant

I have the same issue, how do I do/get a token reset?

JamesC
Community Manager
Community Manager

imbenner,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

imbenner
Aspirant
Aspirant

Can I get another token reset. I had to reconnect everything.

imbenner
Aspirant
Aspirant

You can ignore my latest request, I was able to reset everything. It took awhile to clear up I think.