Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB5000r6 How do I get the HomeKit token reset?

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No42
Follower
Follower

I’m having the same issue as others with the HomeKit link never finishing /erroring. 

how do I get this HomeKit token reset?

 

I have tried a full rest of the hub and still no joy. Can you help.

it either spins and spins when I try to connect it to HomeKit or it errors. I’ve been trying for the last two days. 

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC