Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB5000 HomeKit token reset

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  • ‎2024-11-23 08:47 AM
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JL47
Aspirant
Aspirant
‎2024-11-23 08:47 AM

Hi Arlo team, can you please reset the token on my VMB5000, I am unable to connect to to apple HOME

Many thanks
JL47

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JL47
Aspirant
Aspirant
‎2024-11-23 09:04 AM

I am also having the same issue with my VBM4000, can you also reset that token. 

Thx

JL47

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BrookeN
Arlo Moderator
Arlo Moderator
‎2024-11-25 10:29 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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