VMB4000r3 homekit waiting on discovering devices

[Nicopag]

Hi I was reading that there is a fox for adding the base to HomeKit
I have 2 bases stations
VMB4000 and VMB4540
After trying to configure HomeKit it hangs in discovering devices …
Thanka

[ArchME]

My VMB4000 can’t be discovered by the iOS app when trying to (re)setup HomeKit integration. App and all hardware firmware up to date; stopped working with HomeKit after what seems to have been a firmware update. Can I get a reset token please?

[j_arlo]

Request a token reset for my Arlo cameras (2x pro 2 and 3). Thanks.

[JessicaP · Accepted solution]

Hi Nicopag, ArchME, and j_arlo,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

[Nicopag]

Hi. I did all the steps that you recommend me to do , but still the same error. Waiting ….
Can you send reset token for both base stations?

[JessicaP]

Hey Nicopag,

I've sent a token reset request to both of your base stations again. Please reboot your base stations again (remove and reapply power) allow the base stations to come back online. Again, make sure you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

Let me know if you're still seeing the same error.