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Trouble getting Arlo cameras to appear on Home app. Keeps trying to discover them.

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  • ‎2021-09-20 06:21 PM
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MichaelKing0808
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‎2021-09-20 06:21 PM

I am having trouble getting my Arlo cameras to appear in my apple home app. When I try to add them it just keeps trying to discover them.

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JessicaP
Arlo Employee Retired
‎2021-09-21 09:39 AM

Hi MichaelKing0808,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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JessicaP
Arlo Employee Retired
‎2021-09-21 09:39 AM

Hi MichaelKing0808,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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  • 1 Reply
  • ‎2021-09-20 06:21 PM
  • 967 Views
  • 0 Likes
  • 2 In Conversation

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