Token reset

[bobbyk30]

Can I get my token reset for Apple HomeKit? My cameras no longer were responding on the home app so I removed the base station but now can't add it again. Thanks!

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[Aphouse]

My device is not able to be connected to HomeKit and gives an error message saying that it is not compatible with HomeKit after going most of the way of adding the device to HomeKit despite ensuring latest firmware, power cycling, and resetting my base station.  Based on multiple threads in this community, it seems like I need my token reset.  Can you please help me with that?

[JamesC]

Aphouse,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[krikboh]

I am unable to link my hub to Homekit. Can you please send a token reset?

[JamesC]

krikboh,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[bobbyk30]

Hello, I am unfortunately seeing the same issue, could you please reset my token again?

[JamesC]

bobbyk30,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC