Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Token reset for apple HomeKit

Reply
Discussion stats
  • 4 Replies
  • ‎2022-05-03 11:24 AM
  • 1222 Views
  • 0 Likes
  • 4 In Conversation
camp_turner
Follower
Follower
‎2022-05-03 11:24 AM

Hello, how do I get a token reset? Trying to connect apple HomeKit to  product: VMB400 but just sits in "Discovering your devices. Please wait." In other posts it looks like some from Arlo support has reset tokens to resolve this.

Labels:
0 Likes
Reply
Message 1 of 5
Views icon 1,222
4 REPLIES 4
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-05-03 12:29 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 5
Views icon 1,217
ckozscot
Aspirant
Aspirant
‎2022-05-08 12:34 AM

Have tried all the recommended approaches for connecting my basestations and pro 2 camera to apple homekit but all get is searching for devices

0 Likes
Reply
Message 3 of 5
Views icon 1,138
jlondono
Aspirant
Aspirant
‎2022-05-08 01:52 PM
I need a token reset for my Arlo base as well. Base and cameras no longer connect to Apple HomeKit
0 Likes
Reply
Message 4 of 5
Views icon 1,117
ShayneS
Arlo Moderator
Arlo Moderator
‎2022-05-09 10:46 AM

I have reset your HomeKit tokens, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 5 of 5
Views icon 1,096
Discussion stats
  • 4 Replies
  • ‎2022-05-03 11:24 AM
  • 1223 Views
  • 0 Likes
  • 4 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.