Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Stuck with the "Discovering your device" for Homekit

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  • ‎2023-09-05 08:13 AM
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ambroze72
Tutor
Tutor
‎2023-09-05 08:13 AM

Can I please have a token reset for my basestation? I cannot connect to HomeKit, I am stuck with the "Discovering your device" screen.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2023-09-06 04:45 PM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

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ambroze72
Tutor
Tutor
‎2023-09-08 09:03 AM

Thanks! Working again. Is there a reason I keep losing the basestation and have to keep getting you or someone from support to resend a token? Can this not be done from a self help page myself? 

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