Arlo|Smart Home Security|Wireless HD Security Cameras

SmartHub Token Reset Request VMB5000r4

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YoshiF
Aspirant
Aspirant

Hi @JamesC 

I see from your previous posts that once you send a token reset request, I can re-add my Arlo cameras to Apple Homekit. Can you please send this request to my base station, VMB5000r4?

 

Cheers!

 

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

YoshiF
Aspirant
Aspirant

Thanks @BrookeN ! It worked.