Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

SmartHub Base no HomeKit Discovery

Reply
Discussion stats
  • 1 Reply
  • ‎2023-01-09 11:48 AM
  • 707 Views
  • 0 Likes
  • 2 In Conversation
Classical
Follower
Follower
‎2023-01-09 11:48 AM

I have a VMB4540 SmartHub base with Arlo Pro & Essentials. I am using the latest iOS app, on the iPhone 13 Pro on the latest firmware (16.2)

 

All devices have the latest firmware and I am trying to add the SmartHub to HomeKit. I don't have a code and when I click Setup HomeKit for the Hub, it just shows a spinning circle. 

 

The device is online and all other Arlos are connected to the Hub, and my phone is on the same wifi/network as the hub as well.

Labels:
0 Likes
Reply
Message 1 of 2
707
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2023-01-11 10:59 AM

Classical,

 

What is the serial number associated with the SmartHub?

 

JamesC

0 Likes
Reply
Message 2 of 2
675
Discussion stats
  • 1 Reply
  • ‎2023-01-09 11:48 AM
  • 708 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.