Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reset Token for Homekit Please

Reply
Discussion stats
  • 2 Replies
  • 626 Views
  • 1 Like
  • 2 In Conversation
bksnbriefs
Aspirant
Aspirant

Hello, I’m unable to connect my VMB4000r3 base station to HomeKit. Can you please help with a token reset so I can get it connected again?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

2 REPLIES 2
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

bksnbriefs
Aspirant
Aspirant

Thank you!  It worked and I'm back in business.