Arlo|Smart Home Security|Wireless HD Security Cameras

Reported fraud. No follow-up received.

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MaryLN
Aspirant
Aspirant

9/2024 44277851 Wasn’t resolved. Never called me concerning security breach hiding/covering fraud. Arlo onlineSupport keptMe online4overHour.Barely Spoke English(poss India)Wouldn’t allowme2talk2 fraud deptNorAllow fraudDept2call meBack.Gave info.AfterSheKept contactingOtherPeople&putting meOnHold,v(poss India)gave her guy’sName(poss.India)whoLeftVoicemail,phone#, email.SaidHeWasFrom ArloSecurity&I must pay$100 orCamerasWon’tWork.Said Will Handle It internally.
Asked4frauddept2callMeback2verify.NeverDid.emaiaskedWasThisCaseResolved?Answered NOw/info& I request2verifyw/meCaseWasEverLooked into. No Reply except CASE CLOSED!!Someone tell owner 2 check employees!!!d

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BrookeN
Arlo Moderator
Arlo Moderator

Hi,

I have reached out to support regarding the concerns you have listed within your post. Someone from support will reach out to you as soon as possible. 

MaryLN
Aspirant
Aspirant

Thank you!