Need Help Please: Live View Routine on Echo Show

[Dbramhall]

I have a new Essential Wireless Doorbell, and I have gotten it setup correctly I believe. However, I cannot get it to show a live view as an auto routine on my echo show. I have the Arlos App installed on my phone, I have the Arlo skill enabled, I have the Home Monitor enabled on my Echo Show. When somebody pushes the doorbell I get a notification on my phones w/video, and an audio notification on my Echo Show. I can tell it to show me a live view which works most of the time, and I can see live view on the Arlo App, but the Alexa Routine (when doorbell is pressed-Show Doorbell" doesn't work. Am I doing something wrong?

[ShayneS]

Can you try reaching out to Alexa support team to help identify the issue?