My Arlo cameras and base station won’t connect to HomeKit. It keeps asking for a HomeKit code.

[Justin285]

My HomeKit funds the devices but ask for a code and I don’t have one. 

[JamesC]

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

[Justin285]

Doesn’t work still. Keeps asking for a QR code and don’t have one. 

[Justin285]

Is there anyway to generate a new QR code for my base station and send to me? 

[JamesC]

I am not able to generate a QR code. If the token reset did not resolve the issue, you may need to contact support to further investigate. You can contact support using the Arlo mobile app by navigating to Settings > Support.

JamesC

[Justin285]

Can you send reset token for HomeKit?