Motion notifications not working on Google home and Alexa device. Will send notification on Echo.

[Talal]

Motion notifications don't work on google home or any alexa device. Ringing the doorbell will send a notification on an amazon echo but not google home. You also can't customize the tone for the motion notifications on the phone.

[Talal]

I have the wired doorbell and I can't get alexa to announce motion. I toggle motion announcements on and it automatically toggles itself back off. I reset the doorbell, erased the alexa app, erased the device, etc... and nothing fixes it. Echo will announce if someone rings the doorbell but not if there's motion. I also can't get the alexa app to do anything on my phone. I also tried setting a routine and that still won't trigger it. having the same issue with google.

[Talal]

I have the wired doorbell and I can't get google home to announce any motion or when someone rings the bell. I reset the doorbell,erased the device, etc... and nothing fixes it. 

I have it in my home, in a room on the app with voice notifications on.

[JessicaP]

Hi Talal,

Try following the articles listed below to troubleshoot the problems you're having with receiving notifications on your Google Assistant device and Amazon Alexa device:

• Get Arlo Motion Alerts on a Google Hub
• How do I trigger an Amazon Alexa device when motion is detected on my Arlo camera?

If you're still having trouble where it is not working properly, please navigate to Settings > Support in the Arlo App for service options available to you.