Arlo|Smart Home Security|Wireless HD Security Cameras
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Mesh/Alexa/Arlo

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BillDattilo
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‎2020-04-23 10:49 PM

I have a mesh system and hooked up my base station and cameras. It works great BUT my Alexa app is not picking up the cameras (and mesh system sees base but not cameras). Is there a way to have the mesh system see the cameras?

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ShayneS
Arlo Moderator
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‎2020-04-24 02:46 PM

HI @BillDattilo

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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StephenB
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‎2020-04-24 03:51 PM
@BillDattilo wrote:
 Is there a way to have the mesh system see the cameras?

No. The cameras connect to a closed wifi system created by the base.

 

There is more information on alexa here: https://kb.arlo.com/000044725/What-Alexa-commands-can-I-use-with-Amazon-devices-to-view-my-Arlo-came...

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