Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

IFTTT not showing devices of a shared account

Reply
Discussion stats
  • 1 Reply
  • 658 Views
  • 0 Likes
  • 2 In Conversation
JRFORSTER
Follower
Follower

So I’m trying to use IFTTT to send a text if a person is detected.

All works great if (IFTTT) uses my main arlo account (that cameras where set up on) but this causes arlo app on my phone to log out even though it does not say so (can not have 2 devices connected to same arlo account)

So tried setting up another arlo account and shared my cameras from main account to this new one ,changed IFTTT to use new account ,however the device list in IFTTT shows no devices

Im guessing because new shared account puts cameras under a shared devices list instead of just Devices as main account 

This shared devices list area can not be seen by IFTTT

Any work around or suggestions would be appreciated 

1 REPLY 1
JessicaP
Arlo Employee Retired

Hi JRFORSTER,

 

For further assistance where you get logged out from the Arlo app with setting up IFTTT, navigate to Settings > Support in the Arlo App for service options available to you.