Arlo|Smart Home Security|Wireless HD Security Cameras

IFTTT Events filter not working in library

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PhysEd
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I have an IFTTT recipe set-up to trigger recording on an Arlo Pro camera when my Eufy doorbell is pressed. This seems to be working fine, but the IFTTT filter in the library doesn't result in the recordings being shown correctly.

Sometimes they show when the filter is applied, but then they are only shown for a single date and it is not possible to select other days on which I know there have also been IFTTT-triggered events (i.e. by clicking the dates with a green dot next to them).

All the events show up correctly labelled as 'IFTTT' when no filter is applied, so it seems to be an issue with the library screen display based on that filter. Any help/workarounds/ETA for a fix would be appreciated. Thanks
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ShayneS
Arlo Moderator
Arlo Moderator

Hi @PhysEd

 

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support