Arlo|Smart Home Security|Wireless HD Security Cameras
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Homekit

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greasy_fork
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Aspirant

I'm having trouble connecting my arlo base station to apple homekit. Can I get one of those token resets?

1 ACCEPTED SOLUTION

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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4 REPLIES 4
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

greasy_fork
Aspirant
Aspirant

Thank you! I was able to add arlo to homekit now.

daveinmichigan
Aspirant
Aspirant

Can I get a token reset too? I upgraded routers and created a “new home” in HomeKit. I can see the video from all of my cameras and the alerts work, I just can’t  add the HomeKit to the VMB4000.

JamesC
Community Manager
Community Manager

daveinmichigan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC