Arlo|Smart Home Security|Wireless HD Security Cameras
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Homekit token reset

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Celes
Follower
Follower

Hey there! I am stuck at “connecting to accessory.” I see the common solution is a token reset for homekit setup. It is for the VMB5000r6.

 

Thanks!

Celes

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Michel79
Aspirant
Aspirant

Hi

please send me a token reset for my VMB5000r6

JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC