Homekit remote access from external network

[Shing]

Hello all,

I have been able to live stream the cameras on HomeKit on same wifi network, or remotely from external network.

But then recently I am not able to do live stream anymore remotely via HomeKit, the cameras do not response. Once connect to the home wifi, the cameras are back on in Homekit  

I am only do it via the arlo secure apps on iPhone.  With HomeKit I got to be connected to the same wifi as the arlo kit in order to live stream. 

I removed all arlo camera and base station from my HomeKit and add all over again - yet it still does not work.

[StephenB]

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@Shing wrote:

But then recently I am not able to do live stream anymore remotely via HomeKit, the cameras do not response. Once connect to the home wifi, the cameras are back on in Homekit  

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Do you have an Apple TV or an Apple HomePod?  

I'm not a homekit user, but my understanding is that you need one of the above devices for homekit to work remotely.

• https://support.apple.com/en-gb/guide/iphone/iph1d10f7f2b/ios