Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit token reset

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  • ‎2023-03-16 08:16 AM
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richcavanaugh
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Follower
‎2023-03-16 08:16 AM

Hardware: VMB5000r6

Serial Number: A6C10C72A04FD

 

I'm stuck on "Connecting to Accessory." This seems like a VERY common problem. Maybe a factory reset or something along those lines should also reset this "token?"

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JamesC
Community Manager
Community Manager
‎2023-03-16 11:27 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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