Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit token reset

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Beefquake
Follower
Follower
Please reset. HomeKit is stuck on discovery
1 ACCEPTED SOLUTION

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JamesC
Community Manager
Community Manager

Beefquake,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

View solution in original post

5 REPLIES 5
JamesC
Community Manager
Community Manager

Beefquake,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

A-Wick
Aspirant
Aspirant

Hello, I have a similar problem. My Arlo system has the latest firmware updates and I am using iOS 15.5. From what I have read hear in the community it appears that the only solution that works is a token.

Appreciate if you could send me a "token".

JamesC
Community Manager
Community Manager

A-Wick,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

X3digital
Aspirant
Aspirant
I am having the same issue with HomeKit discovery on both my base stations can you send a reset token to both please?
JamesC
Community Manager
Community Manager

X3digital,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC