Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit token reset please

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  • ‎2023-04-25 10:17 AM
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Marcokk
Follower
Follower
‎2023-04-25 10:17 AM

Dear Arlo support, 

 

Cannot add accessory (cameras+smart hub) to HomeKit.

 

Can you send a reset token, so I can link Arlo smart hub with Apple HomeKit?

 

Smart hub = VMB5000r6

 

Many thanks for your support,

 

Marco 

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JamesC
Community Manager
Community Manager
‎2023-04-25 01:29 PM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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