Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit token reset needed

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Djmcp
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Star

Please reset the HomeKit token associated with my account. VMB4000. If there are two associated still, you can reset both. Thanks!

4 REPLIES 4
BrookeN
Arlo Moderator
Arlo Moderator

I did only see the one basestation. I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

https://kb.arlo.com/000063184

chromatic
Aspirant
Aspirant

I need a reset as well please.

Thanks

 

chromatic
Aspirant
Aspirant

Thank you for the reset... all works!

BrookeN
Arlo Moderator
Arlo Moderator

Awesome, thank you for the update. Have a great rest of your week.