Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit stopped working

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JH442
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My HomeKit also stopped working. Can I get a token reset please?

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JessicaP
Arlo Employee Retired

Hi JH442 and scharlo,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

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2 REPLIES 2
Retired_Member
Not applicable
Same here- my cameras stopped responding in HomeKit. I removed the base station from HomeKit hoping that would help, but now I’m unable to re-add it
JessicaP
Arlo Employee Retired

Hi JH442 and scharlo,

 

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?