HomeKit integration - screenshot on notifications. Some show pic thumbnail.

[NiMo_74]

I'm having problem with my notification thru HomeKit. Sometimes it shows a thumbnail in the notification of the recording and somtimes it dosen't. It's more without than with. Is this a common problem.

[NiMo_74]

I'm having problem with my notification thru HomeKit. Sometimes it shows a thumbnail in the notification of the recording and somtimes it dosen't. It's more without than with. Is this a common problem.

[JessicaP]

Hey NiMo_74,

Have you tried turning off the notifications from your HomeKit and turning it back on to see if that helps: Get notifications for your HomeKit accessories

[NiMo_74]

I have tried that and I have still the same problem.

[JessicaP]

I woudld suggest to contact the Support Team to help you further with this. You'll find several ways to contact support through the provided link.