Arlo|Smart Home Security|Wireless HD Security Cameras
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HomeKit connection fails

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  • ‎2022-03-15 06:11 AM
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Flo456
Aspirant
Aspirant
‎2022-03-15 06:11 AM

Dear Arlo Support team,

 

I am unable to add my hub and cameras as the discovery is not showing any devices (devices found has a constant circling wheel). I understood I need to get a token reset, could you please process this?

 

Thank you so much

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JamesC
Community Manager
Community Manager
‎2022-03-15 10:56 AM

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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