Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit Token Reset

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Apval
Follower
Follower

Hi,

 

I'm getting an error when trying to connect my base (VMB4000r3) to Apple Homekit. I've read in the Arlo community that this was solved with a "token reset". How can I make this request or is a community mod able to help me with this?

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JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC