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HomeKit Token Reset

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  • ‎2022-07-14 07:23 PM
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Thecobbler
Follower
Follower
‎2022-07-14 07:23 PM
I have been trying to setup the base station to Apple's HomeKit, but I am stuck on the discovering your device screen. I have rebooted and power cycled the base station, as well as made sure all the firmware is up to date on the station and on my app. Looking at the forums, it looks like I need a "token reset" to the base station? Is that something I can do on my own, or is that done through Arlo support?
Thanks in advance!
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JamesC
Community Manager
Community Manager
‎2022-07-15 11:08 AM

Thecobbler,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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