Arlo|Smart Home Security|Wireless HD Security Cameras

Echo Show Stuck in Buffering for Arlo Baby Only

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I can ask Alexa to show me any other of my cameras and it works totally fine. When I ask to see Arlo Baby it just says “Waiting for Arlo” then says “Buffering” and hangs there. The blurred picture o when it shows buffering is the still image of the camera the moment it gets opened up so I know the feed is there, just not sure why it’s stuck in buffering. I’ve rebooted everything wit no luck. I haven’t changed any settings from when it was working previously. Please help!
Model: ABC1000 | Arlo Baby
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Arlo Moderator
Arlo Moderator

Hey Patcheyfam,

 

I would suggest to contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

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We've been having the exact same problem for weeks now also. Worked well up until then. Other cameras work fine.