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Dear Arlo. I want people to know that you are a bunch of thieves. I cancelled my account with you. And you still billed me. I tried talking with your tech support and was told only members can talk with them. And you still billed for service I no longer have. I'm going to the BBB and report you.
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I want to apologize that you have not been able to contact support regarding this matter. I would be more than happy to help you. Can you please dm me a callback number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.
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