Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot connect to HomeKit

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ScottE98
Follower
Follower
I recently bought the Base station and both an indoor and outdoor essential camera.
I was able to pair to HomeKit but experienced an issue where if I was not home it would say “No response”.
I decided to unlink the base from HomeKit and try again but now it hangs on a white screen saying “Discovering your device. Please wait.
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JamesC
Community Manager
Community Manager

ScottE98,

 

You might try factory resetting the base station, set up as if new, and then set up HomeKit again. Do you still experience the same behavior?

 

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station

 

JamesC