Arlo|Smart Home Security|Wireless HD Security Cameras
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Cannot connect to HomeKit

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  • ‎2022-07-02 12:19 AM
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ScottE98
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Follower
‎2022-07-02 12:19 AM
I recently bought the Base station and both an indoor and outdoor essential camera.
I was able to pair to HomeKit but experienced an issue where if I was not home it would say “No response”.
I decided to unlink the base from HomeKit and try again but now it hangs on a white screen saying “Discovering your device. Please wait.
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JamesC
Community Manager
Community Manager
‎2022-07-05 10:04 AM

ScottE98,

 

You might try factory resetting the base station, set up as if new, and then set up HomeKit again. Do you still experience the same behavior?

 

https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-Base-Station

 

JamesC

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