Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Cannot add Arlo cameras to HomeKit stuck at “discovering your device. Please wait”

Reply
Discussion stats
  • 1 Reply
  • ‎2023-03-22 11:35 PM
  • 682 Views
  • 0 Likes
  • 2 In Conversation
Mick91601
Follower
Follower
‎2023-03-22 11:35 PM

Hello,

i have been trying to add my cameras to a new home after moving. Arlo stays stuck at “Discovering your device.please wait”

sounds lik a token needs to be reset on Arlo side…? Can you please help?

Labels:
0 Likes
Reply
Message 1 of 2
682
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2023-03-24 09:30 AM

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

0 Likes
Reply
Message 2 of 2
655
Discussion stats
  • 1 Reply
  • ‎2023-03-22 11:35 PM
  • 683 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.