Canceled subscription, still getting billed months later

[jkerce81]

After having Arlo for several years, I canceled my subscription. No issues, I moved in with my wife and she had a different system. I canceled my subscription on April 29th, deleted account, still have the email. I was then billed on the 22nd of May and June. Customer support has been impossible to get in touch with. After reading the forum, it looks like this is a common issue. Has anyone had success solving this issue? 

[StephenB]

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@jkerce81 wrote:

 I canceled my subscription on April 29th, deleted account, still have the email. I was then billed on the 22nd of May and June. Customer support has been impossible to get in touch with. 

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The mods - @BrookeN , @ShayneS , @JamesC - can create a support ticket on your behalf.  You might also want to dispute the charges with your credit card company (or Paypal if you use that).

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.