Can’t connect vmb4000 to homekit

[Lukef]

I cant connect my VMB4000 base station to homekit.  When I try it sits on the 'Discovering your device' page and goes nowhere.  Looking at these forums I need to get a token reset?

[ShayneS]

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[kmak]

Good Day,

I also need HomeKit token reset for my base station. 

Thank you

[ShayneS]

Hi @kmak 

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

[kmak]

Hello  ShayneS,

I rebooted the base station. It still looking for a setup code after I selected the base station in the apple homekit app. Please assist.

Thanks,

[ShayneS]

@kmak 

Can you try the without a setup code option in this KB article here: https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-HomeKit

[kmak]

Hello James,

Thanks for your response. When I select the Arlo Base Station I don't see the HomeKit. 

Thanks,

Kin

[ShayneS]

Can you try rebooting the base again and removing and reinstalling the Arlo app and check for the option again?