Can I have a HomeKit token reset sent to my base station?

[HomeSpy]

Hi,

Can I have a HomeKit token reset sent to my base station.

Model VMB4000r3

FW: 1.17.0.0_3950_441916b

SN:4RD3887JA1C9F

[acmeplus]

@JessicaP 

Can I have my VMB4000r3 base station reset too? I changed my phone and I'm no longer able to activate homekit integration.

Thanks a lot!

[wavetojoe]

Can  I please get  a token reset too?!?!?

[JessicaP · Accepted solution]

Hi HomeSpy, acmeplus, wavetojoe,

I've sent a token reset request to your Base Station that should resolve the issue. Please reboot your Base Station (remove and reapply power) and allow the Base Station to come back online. Then make sure that you have the latest version of the Arlo iOS app and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

[acmeplus]

Thanks! Worked perfectly.