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Base Station Homekit Token-Needs Reset

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stefanhinkley
Follower
Follower

Base station is disconnected from homekit and can't seem to be able to reconnect or discover a new base. Based on what I am reading, I think the base station needs to be reset.

5 REPLIES 5
JamesC
Community Manager
Community Manager

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

Kaboom214
Tutor
Tutor
Hello James, Am I able to please get a token reset too?
I’m having issues with HomeKit
Thank you
JamesC
Community Manager
Community Manager

Kaboom214,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

jvjuan
Aspirant
Aspirant

@JamesC  - Sorry to bother, but could I also get a token reset? Thanks.

JamesC
Community Manager
Community Manager

jvjuan,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC