ArloPro VMB4000r3 unable to integrate with Samsung Smartthings. Shows "factor is incorrect".

[PropDad]

I've been wanting to add my Arlo to Samsung Smartthings so I can see my cameras on my TV. I'm able to get to the step where I put in my user (email) and password, but after that I get the image below.  I have confirmed that my user and pass are correct.  The boxes are not places to place text.  Any suggestions?

Not sure why the image is not showing up.  Here is a link to it.

[StephenB]

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@PropDad wrote:

Not sure why the image is not showing up. 

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Embedded images are manually reviewed by Arlo before they are displayed.  That can take a while.

I don't use SmartThings, so I can't help on the main problem.  

[JessicaP]

Hi PropDad,

Do you have Two-Step Verification enabled on your account?

[PropDad · Accepted solution]

Yes I do, but I got it to work yesterday. Even though I have an Arlo Pro, I decided to try Arlo Pro 2 during the setup and it worked. Thank you.