Arlo not sending video or motion to Wink

[musickmann]

I have added the Arlo account to Wink, the cameras show up, but Wink isn't receving any motion alters, video, images, etc. 

I'm trying to figure out how to remove/unlink the account, but all I can come up with is in the Wink App, to remove the camera, which gives a warning that you are only "hiding" the camera. 

Would appreciate any thoughts on totally unlinking Arlo from the Wink 2 Hub so I can maybe try starting over.

[a_str8]

I'm having the same issue. The activity lohg in wink shows that it received a bunch of alerts on April 7 when I first added Arlo to wink. It didn't get any alerts after that day until it got a single motion alert yesterday (April 13). Today, it's not getting any.

[musickmann]

I've been in contact with Wink support, they tried removing the connection between Arlo and Wink, which only they can do, then I re-added and nothing changed. I still only see the activity listing of when the cameras were added. Wink support had nothing else to try. 

I was excited for this connection, so I hope some updates address it soon. 

[cmclane28]

Same issue here. Shows the cameras in Wink, but no video or anything else to look at. Just shows when they were added. Tried 2 different accounts, so now i have 2 sets of duplicates listed that i can't remove. Very frustrating.

[a_str8]

I contacted wink support. They say it's a known issue and they're working on a fix. The fix will be server side, so it should just stay working one day

[redkryptonite22]

I got in contact with Wink Support via twitter, they also told me it's a known issue. I hope it's a quick fix.

[redkryptonite22]

So, my Arlo cams are not sending data to anything, because I tested with with Stringify. So it's a Netgear issue, not Wink.