Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo charged my card even though I am not their customer and has never ordered anything from them

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ler_kas
Follower
Follower

I received a notification of a $324.74 transaction from my debit card to Arlo Technologies Inc. I am not their customer, I haven’t purchased anything from them and haven’t subscribed to anything. How can we resolve the issue? I have already submitted a claim with my bank. 

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.