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Arlo and Samsung Smart things - Mode issue

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pjcfarr
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Initiate

Good Afternoon,

 

I hope someone can help me. I have been successfully using My Netgear Arlo base station with 4 cameras (3 Arlo and 1 Arlo Pro) for some time with very little issues. However lately, in the mode function on the Arlo app, Arlo has been consistently reseting itself to Disarm. When i change it back to 'Smartthings' mode, it works briefly, however when i turn off the camera's in my spartthings app, Arlo automatically defaults back to "disarm' and does nothing. This has never been an issue up until about 3 weeks ago. I dont belieive i have done anything to have brought this constant change on. If anyone can help it would be greatly appreciated as im getting somewhat frustrated with it.

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brh
Master
Master

@pjcfarr

The Smartthings Mode has been screwy for quite some time. Don't know if Arlo made the changes or Smartthings. To solve the problem, I leave my modes in Arlo to always Armed and use the Smartthings routines to activate/deactivate my cameras. The Smartthings routines act exactly like the on/off slider switches for each camera, but with the Smartthings routines, you can select several or all cameras to activate/deactivate them. Works so much better than using the Smartthings Mode. Once I used the Arlo connect app to link the cameras to Smartthings, a Smartthings Mode was created. I then deleted it.

A little hard to get your head around the concept, but easy to implement. I now arm/disarm my Smartthings system, ( and Arlo cameras),  using routines. Hope that helps,

 

Brian

pjcfarr
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Initiate

Hi Brian,

 

Thanks for the quick response. I will give it a go and see how it pans out.

 

Many thanks 

 

Pete