Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Arlo Ultra will not work with Smartthings or IFTTT

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Lou200 Guide
Guide

Ultra camera will not work in Smartthings. When you link your account, only your older cameras appear not the ultras. No control with Smarthings or IFTTT.

Model: VMB3000 | Arlo Base Station
Lou200 Guide
Guide

No iftt with the new Arlo Ultra. They do not show up so you can’t arm/disarm with your other cameras. Any help? I will have to return them if no iftt ((

Model: VMB3000 | Arlo Base Station
Rfvj Aspirant
Aspirant

If not at launch will it be?

Lou200 Guide
Guide

Not in SmartThings or IFTTT. I tried several times. Returning mine (

Mavrrick Luminary
Luminary

The subject pretty much says it. Does the Arlo Ultra camera and new smarthub support Smartthings and if not is there any plan to. 

 

From what I can see there seems to be a growing number of items from Arlo that don't, seems like it may be the plan to only support their HA platform going forward.

 

 

Uribees Star
Star

I cannot get SmartThings to recognize my new Ultra cameras. 

RLKetterman Aspirant
Aspirant

SmartThings Smart Home System does not list the NEW Arlo Ultra as a compatable device/system, like it does for Pro and Pro 2.   I'm looking to add cameras to my SmartThings System.   I like the Pro 2, but the new features with Ultra are very nice.

 

Does anyone know if the new Ultra is compatable with StartThings  ?   

 

Thanks

RLKetterman Aspirant
Aspirant

I want to purchase 2 Arlo Systems.

 

Is there any update on WHEN the new Arlo Ultra Cameras will be compatable with SMARTTHINGS  ??

Jakehann Tutor
Tutor

I would look elsewhere. Arlo rarely provide updates regarding these integrations and do not provide any sort of timetable on when they will be complete. Look through the other threads on this board and you will see a lot of similar issues that remain unresolved.

renxx Initiate
Initiate
same here. when it will be integrated?
Model: VMS5440 | Arlo Ultra 4 Camera Kit
Uribees Star
Star

Is there any update on Smartthings integration with the Ultra cameras @JamesC ?

Model: VMS5440 | Arlo Ultra 4 Camera Kit
tonni Tutor
Tutor

I have the same question, and in fact this is the only blocker for me to buy ultra. I have a bunch of arlo pro and pro2 and they integrated with smartthings pretty well. And I want to keep doing it with this new camera.

Meko923 Guide
Guide
Not a solution, but I purchased the one camera ultra to add to my Pro cameras. I replaced my pro base with the ultra base and added all my old cameras to it. Through the Arlo app everything works great.
*However oddly enough, I can still view and edit my Pro cameras through ST. I can not add the ultra or the base but all pro and Q work within Smart things even though they are connected to the ultra base and the pro base is unplugged.
Model: VMC5040 | Arlo Ultra Add-On Camera
brh Master
Master

It took Arlo forever to add the Pro 2 integration with Smartthings. With the new direction that Arlo is taking with the "Works With Arlo" program there is no telling if Arlo will ever add it. Agree that Arlo and Smartthings don't seem to be playing nice with each other lately. Could be Samsungs fault though - who knows. The Smartthings Mode in Arlo seems to be broken and has been that way for over a year. In the Classic app I keep getting error messages when I try to add the Security Lights using the Arlo Connect Smart app although in the new Smartthings Connect app I was able to get them to connect after several tries. The doorbell integration has not been added. 

bogie1 Guide
Guide

Surely this question should really be directed at Samsung, they are the ones that have to integrate Arlo into the SmartThings system. Samsung no doubt have a long schedule for adding support for new devices and Arlo Ultra should be in the queue. Why would Samsung waste software development time on a new product thats not really been sold in big numbers yet .....does not make sense from a business perspective for Samsung.

cheers

bogie
brh Master
Master

@bogie1,

In some ways I think you are right in that with the new Samsung Connect app it seems tha dishwashers, refridgerators and washer/drier equipment is more important to Samsung than DIY security that they originally sold the systems as. Also, I think the Ultra is too new and Arlo is still more concerned with getting all the bugs worked out. But, Arlo is still the only official camera systems that Samsung has listed and secondly, there are a lot of Arlo customers using Smartthings. I think that Arlo would not be wise to disenfranchise these users. Also, Smartthings is still the king of IOT integration.

 

Brian

bogie1 Guide
Guide

SmartThings  control the integration not arlo. They set the priority on the devices they support. Its not arlo's fault that the Ultra is not supported, its just a case of waiting for Samsung to getting around to doing it. If enough arlo ultra customers ask perhaps Samsung  will priortise it......

cheers

bogie
Uribees Star
Star

I haven't been able to get my Arlo Ultra cameras to work with Smartthings since I bought them in January.  My old Pro 2s used to work great but the Ultras don't at all.  Will this ever be fixed?

Model: VMS5440 | Arlo Ultra 4 Camera Kit
camera_tech Aspirant
Aspirant

Did Arlo release a firmware update, so that the 4K Ultra cameras work with Smart Things?

 

The rep at the store said they did, but I'm having the same issue as everyone here, where the Ultra cameras don't show up as devices in Smart Things.

 

Arlo, can you respond here? I will need to return these if they aren't compatible.

brh Master
Master

Currently Arlo Ultra cameras do not work with Smartthings.

 

Brian

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DOTTAT Apprentice
Apprentice
Sure wish I had seen this all before wasting a birthday coupon at best buy and setting them up only to find out they won't work with my St hub. Headed back to the store tomorrow they are! Screw Arlo. They took specific actions to break Arlo assistant etc and now this.
Ks5134 Tutor
Tutor
Has there been any word on if and/or when the ultra will be implemented into SmartThings? I would like to put the zwave and Zigbee built in to use.
Model: VMS5340 | Arlo Ultra 3 Camera Kit
DominoDev Tutor
Tutor

Any news on Arlo Ultra Smartthings integrations?

Mavrrick Luminary
Luminary
It really isnt on Smartthings to create the integration. The new smartthings platform actually encourages the company or person doing the integration to build their own backend to support it. There is no reason Arlo cant do that since they already run a web based backend for their platform. It also gives them more control.

I would also Smartthings have no reason to since they sell there own cameras with a subscription service similar to Arlo's.
IOTGuy Aspirant
Aspirant
I'd really like to know this also.